FAQs

All pieces are made to order and typically take 7–10 business days for production and dispatch, with delivery timelines varying based on your location.

Orders are processed within 1–2 business days and are usually dispatched within 7–10 business days after production.

No, we only accept prepaid orders as every piece is made specifically for you.

Our pieces are made to order, but certain designs may be retired over time as new collections are introduced.

We do not accept standard returns, as all items are made to order. If your order arrives damaged, defective, or incorrect, contact us within 48 hours. Approved cases are offered replacement or store credit valid for 6 months.

Please refer to our Return & Refund Policy

Once dispatched, you will receive a tracking ID to monitor your order directly on the website.

International shipping details will be updated soon, and you can contact us for specific requests.

You can reach us at info@anthropoiid.com or +91 9769871803 for any assistance.